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Exchange/Return, not a problem, we are here to help you!
Things happen and sometimes you want to exchange or return your purchase, to accommodate that we have 90 days’ exchange policy and 30 days return policy from the date of order.
For successful exchange or return, please make sure to follow below mentioned points:
1. All exchanges or return should be approved and always contact us at email@example.com before sending in purchased item for exchange or return.
2. We can hold item for which you want an exchange for 4 days only, so agreed time line should be followed.
3. Exchange item should be in unused condition and they should have no signs of worn , washed or dry cleaned.
4. All tags should be intact and there should be no signs on alteration/removal of tags.
5. Buyer will be responsible for shipping if Trend Empire is not at fault and shipped the right order.
We are flexible to help and want our customers to have best customer service from TREND EMPIRE TEAM.